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Went in over a week ago to request a 12' weather seal retainer for my Garaga garage door. They said they'll put the order in and call back in a day or 2. Over a week later and still no word…
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Went in over a week ago to request a 12' weather seal retainer for my Garaga garage door. They said they'll put the order in and call back in a day or 2. Over a week later and still no word from them.
I know that I'm only small-fish and not a contractor spending thousands of dollars with them, but still..
Anyway, I'll look in Ottawa next time I'm there..
Company response:
Thank you for your feedback. We just wanted to clarify that when you stopped in on September 18th, we advised that the parts would be coming in on our next truck. They arrived on September 24th in the afternoon, and we left you a message to let you know we had received the retainer. Please let us know if there is anything further we can do to assist.Very Pleased
From beginning to end, they are very professional, friendly and knowledgeable.
Excellent service
I am very pleased with how easy the whole experience was. I am rather shy and was treated kindly and with respect. No pressure, fast and friendly service and installation. Cleaned up and took away old… Read more I am very pleased with how easy the whole experience was. I am rather shy and was treated kindly and with respect. No pressure, fast and friendly service and installation. Cleaned up and took away old door. Good product.
Installed product:
Acadia 138 Classic CC Garage DoorHelpful and Friendly
Our garage door wouldn’t close properly and we were worried about the security of our home. The garage door was old, heavy and rusty. Upper Level Doors sent a technician out ASAP to get our old door… Read more Our garage door wouldn’t close properly and we were worried about the security of our home. The garage door was old, heavy and rusty. Upper Level Doors sent a technician out ASAP to get our old door closing properly until our new door and opener could be delivered and installed.
Installed product:
Acadia 138 Classic CC Garage DoorReview of doors and installation
We found Upper Level Doors to be prompt, professional and we are very satisfied with both the product and installation. Wood recommend them.
Installed product:
Acadia 138 Classic XL Garage Doorhappy
very pleased