Read Customer Reviews | Upper Level Doors Inc. | Kingston

Read what other customers say about us

Rating Summary of 85 Reviews

5 stars
4 stars
3 stars
2 stars
1 star

Average Customer Review

 (85 customer reviews)
4.8 stars out of 5

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Very impressed!

Reviewed by (Kingston, ON) | August 12, 2019 | 5 stars out of 5

Great product. Good value. Friendly and accommodating office (we changed our mind about the garage door colour while at the office and we changed our date of installation). Installation completed efficiently and on-time. Professional from start to finish.


Reviewed by (Belleville , ON) | August 12, 2019 | 5 stars out of 5

Very professional,great service

No complaints!

Reviewed by (Kingston, ON) | June 18, 2019 | 5 stars out of 5

I enjoyed working with everyone in this company. Work was done promptly, price was fair, product looks great.

The Very Best!

Reviewed by (Harrowsmith, ON) | June 18, 2019 | 5 stars out of 5

Excellent Service. There was not one problem with the order or install. Everything was done as promised in a timely fashion. Kevin was respectful and efficient, just a pleasure to have to do the installation. He also swept and cleaned up more than what I felt was required. Excellent customer service Thank you

Seniors treated with respect and consideration

Reviewed by (Kingston, ON) | June 13, 2019 | 5 stars out of 5

Tianna from Upper Level Doors was excellent to deal with..great product knowledge and seemed to care about customers. Everything was dealt with as promised and advised us to wait so that we could take advantage of special that may be offered at trade show .. very satisfied clients

Garage door installation a very positive experience

Reviewed by (Kingston, ON) | March 26, 2019 | 5 stars out of 5

The level of service was excellent. The installers quickly repaired the old door so I could use it
until the new door was ordered and installed. A problem arose with the type of light bulb I choose for the door opener which was quickly addressed by the installer named Kevin. I just love my new garage door!

Grateful & Satisfied

Reviewed by (Kingston, ON) | January 09, 2019 | 5 stars out of 5

I am so very happy with my choice to go with Upper Level Doors as I am 100% completely satisfied with my purchase & the install.The technician went above & beyond. I will be recommending you to a friend who is looking.Thank you.

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Great service

Reviewed by (Kingston, ON) | January 05, 2019 | 5 stars out of 5

Very professional service and product, we are so happy with our new garage door. Very good value too for door and installation.

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Good product, good prices and good service.

Reviewed by | January 03, 2019 | 5 stars out of 5

Definitely recommended.

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Reviewed by (Amherstview, ON) | December 12, 2018 | 5 stars out of 5

My garage door spring tensioner broke. I called in the morning, got a very reasonable quote for replacement and had the new spring delivered and installed the same afternoon! Very pleased with professionalism and service.

Great Garage Door

Reviewed by (Campbellford, ON) | November 30, 2018 | 5 stars out of 5

I found Upper Level Doors on-line, and from my first contact with their Kingston office, and subsequently Belleville, the entire information, ordering, and installation processes were handled professionally courteously, efficiently. Thanks Trina, Bailey, Chris, Dustin, and well done.

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5 star Garaga door

Reviewed by (Foxboro, ON) | November 30, 2018 | 5 stars out of 5

Top quality door with excellent seal and insulation.
My existing opening was a custom install with a flat roof restriction
ULD solved the problem and with the addition of the quiet belt drive opener, we now have easy access this winter.
Also a professional installation.

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Great Company

Reviewed by (Kingston, ON) | November 30, 2018 | 5 stars out of 5

Very friendly, knowledgeable and quick service

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We love our new garage door!

Reviewed by (TRENTON, ON) | October 24, 2018 | 5 stars out of 5

The entire process from ordering to installing has been smooth from the start. We are very pleased with our new garage door.

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Garage Door

Reviewed by (Picton, ON) | October 18, 2018 | 5 stars out of 5

I have only praise in all areas. Trina the sales advisor was extremely helpful and efficient which plain and simple got the old door out and the new one in the shortest time. The installers were excellent tradesmen and neat and respectful of my property. This is the second garage door I’ve replaced on a home and my second Garaga door the last one was an aluminium this one is the steel. It’s been my experience with the last Garaga that it is my first choice for a garage door. We also got the led.

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Great product that fit with the design of our house. It took minutes to make the decision. We now have a garage that is airtight

Reviewed by (Kingston, ON) | October 02, 2018 | 5 stars out of 5

Happy with the installation

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Garage Door

Reviewed by (Kingston, ON) | October 01, 2018 | 5 stars out of 5

From the very first day we inquired about a Garage Door, Tianna provided excellent service, she was very professional and knowledgable. I would reccomend Upper Level Doors to anyone.

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Professional Approach

Reviewed by (Kingston, ON) | September 22, 2018 | 5 stars out of 5

Knowledgable and helpful sales staff. Impressive use of computer to show what door would look like on our house. Excellent installers.

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Garage Door and opener

Reviewed by (Kingston, ON) | September 18, 2018 | 5 stars out of 5

Ws easy doing business with. No delays or letdowns.

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Garage & Shed Doors

Reviewed by (Kingston, ON) | August 30, 2018 | 5 stars out of 5

Great job on installation and shed doors they work great. Real professional

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Garage & Shed Doors

Reviewed by (Kingston, ON) | August 30, 2018 | 5 stars out of 5

Great job on installation and shed doors they work great. Real professional

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Double garage door installation

Reviewed by (KINGSTON, ON) | August 06, 2018 | 4 stars out of 5

I had two Garaga doors installed by Upper level Doors Kingston. On time and very well installed. They look so much better than the old ones.

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Great products, wonderful service!

Reviewed by (Quinte West, ON) | July 03, 2018 | 5 stars out of 5

I had dealt with Upper Level Doors twice in the past for service calls for existing doors but this is 1st time ordering new door and opener. It was a great experience. Love the new door and the opener is so quiet! I could not be happier. Install went very well considering they had to be patient with me because garage was full of renovation materials that had to be shifted onto driveway while they did their work. I would highly recommend them to friends and will definitely call them again.

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Total satisfaction!

Reviewed by (Kingston, ON) | June 25, 2018 | 5 stars out of 5

What a pleasure to deal with people who know what they are doing and enjoy doing it. the installer was a real pro and pleasant company too.

No hesitation in recommending Upper Level Doors in Kingston.

Gary Coulter

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Excellent experience

Reviewed by (Elgin, ON) | June 21, 2018 | 5 stars out of 5

Service was excellent right from the amazing advice and organization provided by reception (Tianna) through to the installation of our lovely door! Thanks so much!

New Garage Door Installation

Reviewed by (Picton, ON) | June 20, 2018 | 5 stars out of 5

The installers did a great job and the door looks so much better than our old one. Plus it's a lot easier to open and close. We would recommend Upper Level Doors and will likely be using them again when we move.

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Great doors

Reviewed by (Kingston, ON) | May 30, 2018 | 5 stars out of 5

I am very pleased with the Garage doors and Openers. They were installed perfectly and the quality of product is very good. The high grade weather stripping should keep my garage much warmer in the winter. I really like the mobile app for using the openers.

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Great product, sales & service...

Reviewed by (Kingston, ON) | May 17, 2018 | 5 stars out of 5

Initial contact with reception desk by phone was very pleasant. This drew me to the showroom for an appointment. Professional, well informed individual assisted and closed the sale. The installation was handle professionally as well from beginning to end. Well done folks! We are very happy with our new Garage Door & have referred Upper Level Doors to family members & others on our street.

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Outstanding service on all levels by all staff

Reviewed by (Kingston, ON) | April 23, 2018 | 5 stars out of 5

Everything from the initial emails to Tianna, to setting up an on Site meeting with Jim to the team that installed our new garage door, was above and beyond expectations. Never was their a moment of sales pressure etc, they listened to exactly what we were looking for and made everything possible and ensured everything was perfect.

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Five star services

Reviewed by (Kingston, ON) | March 18, 2018 | 5 stars out of 5

We had our new garage door installed a month ago, and we are very happy we've chosen the Upper Level Doors. They are well organized and sell good products. From the first contact by email the communication was easy, everything went as scheduled and the installer was very professional.
Nice showroom and helpful staff as well. Would highly recommend UpperLevel Doors to friends and colleagues!

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