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On a scale from 1 to 10……

5
11 March 2024 , Claudia M (Picton, ON)

10+

Frozen garage doors.

5
10 February 2024 , Brent S (Tweed, ON)

My garage doors were freezing shut in the winter. The doors were a different make than what Upper Level doors supply. After much consternation and investigation I discovered that there was no.foam… Read more My garage doors were freezing shut in the winter. The doors were a different make than what Upper Level doors supply. After much consternation and investigation I discovered that there was no.foam strip between the panels which allowed moisture to condense on inside of doors, run down to bottom and freeze. Upper level replaced both doors. Workmen were very friendly and worked efficiently and effectively. No more frozen doors. I highly recommend Upper Level doors Very competitive price.

Outstanding fast service

5
07 January 2024 , Prudence O (Kingston, ON)

Our garage door made a grinding sound and wouldn't open, so we called Upper Level Doors and Justin (Service Rep) came out within the hour to have a look...he was hoping it was just the springs… Read more Our garage door made a grinding sound and wouldn't open, so we called Upper Level Doors and Justin (Service Rep) came out within the hour to have a look...he was hoping it was just the springs needing tightening but unfortunately it turned out to be the motor...He tightened the springs, greased the door hinges and ordered a new motor...It was two days before Christmas and he came back two days later to install the new motor....Ultra quiet mechanism and we had our garage door working again.Thanks

Timely and professional, with high quality work

5
06 September 2023 , Tyler L (Kingston, ON)

Our garage door track was damaged from our children shooting pucks. The door wouldn't close properly and it was very loud. A quick call to Upper Level Doors was all it took, the technician showed… Read more Our garage door track was damaged from our children shooting pucks. The door wouldn't close properly and it was very loud. A quick call to Upper Level Doors was all it took, the technician showed right on time, he replaced the damaged wheels on our track, tightened the chain, oiled it and conducted some other maintenance activities. The effort required about 45 minutes and was worth every cent! I would give more than 5 stars if possible, a truly outstanding organization!

Happy

5
15 June 2023 , gary t (Kingston, ON)

same day service, car was stuck in garage and they were here in reasonable time. Would highly recommend

Window installation

5
09 June 2023 , Carl A ( Amherstview , ON)

We were very pleased with the whole experience of having windows installed in our existing garage doors.
Sales contact (Trina ) and installation technician were excellent to deal with. Love how… Read more
We were very pleased with the whole experience of having windows installed in our existing garage doors.
Sales contact (Trina ) and installation technician were excellent to deal with. Love how light it is in my garage now with the door closed. Would definitely recommend this company.

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